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for better conversations
Merge your communication platform with your CRM and other support systems
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Design your 360 customer view
Increase productivity and improve customer experience.
When receiving calls relevant information is directly displayed from your CRM system in a single interface. See all relevant information from your CRM system in real time
Data from multiple systems
Have information from you own and other systems at your disposal without touching any key. Put customer information from sources like Clearbit into action.
Your customized dashboard
See information how you want it, when you want it. Your Toastar dashboard perfectly fits your needs and requirements.
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Master incoming calls
Put customer information into action in real-time.
Instantly recognize your customer. See all relevant information from your CRM system in real time.
Reduce time wasted navigating across multiple systems. Easily forward an announced call to an internal contact form within your company.
Have an overview of recent conversations. Capture all interactions and enable seamless note taking synced back to your CRM.
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Be more productive
Integrate workflows and data across multiple systems.
In the Toastar search window you can quickly find your CRM contacts. To find the contact information you can use both the name and phone number of the contact you are searching for.
Click to dial
Select a phone number on your screen and use the hotkey F8 to immediately start a phone conversation.
If a co-worker is not available, agents can quickly create a call-back note. All relevant customer data is filled in automatically with the request to call back.
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Work with actionable insights
Improve through deep customer insights at the point of interaction.
Call centre dashboard
Enhance your team's productivity by keeping track of missed calls and call load. All information is shown on TV's in clear graphics.
Analytics and reporting
Toastar helps you to convert CRM and telephony data into meaningful insights and analysis.
Monitor customer satisfaction
You can immediately see how satisfied your customers are with our InSocial option.
Integrate your systems
Leverage your existing CRM and telephony systems for better conversations.
Works with your CRM
Connect Toastar with your current CRM system. Toastar works with major CRM systems like Microsoft Dynamics 365 and Salesforce.
Works with your telecom system
Connect Toastar with your current telecom system. If a connection with your current system is not available, our developers are ready to design one for you.
Toastar offers developers many options. Our technical support team is available to work with you to meet additional needs.
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